What to Look For When Choosing Trucking Services
A trucking service essentially is someone to drive your goods from point A to point B with your shipment. There are about 360,000 trucking companies in the US. Choosing which trucking company is best for you can sometimes be a difficult and time consuming process. It can also cost you quite a bit of money if you end up choosing the wrong company. So what factors should you use in selecting the best trucking company? Consider these factors:
The company’s physical location. The physical location of trucking services companies can make a difference in how quickly and efficiently they can complete your shipments. Make sure you find out how far the company’s head office is in the US. If they have offices in more than one country, then this can also affect the speed with which they can complete your shipments. Additionally, if the company has salespeople who are based in the US, it will probably be faster and easier for them to complete your orders because of the familiarity with the locations.
How fast does the trucking service deliver next shipments? One of the easiest ways to ensure that your shipment gets delivered quickly is to know how fast your truck is traveling to the delivery location. The last thing you want is for your order to arrive but the truck takes so long to make it there. So find out the maximum delivery time for your next shipment. Be aware that you may be subject to penalties if the package is not delivered on time.
The trucking service’s method of packaging. Many trucking services will only do full-service unpacking and full-service shipping. Other companies will do a mix of both, but make sure you know exactly what services they provide so you can choose the best one. Full-service unpacking involves putting all of your items in their original boxes. Full-service shipping puts all of your items in a white glove, protects them during transportation, and then handles all of the paperwork necessary for international shipping.
Does the trucking service offer customer service every time? You should never have to wait for customer service to help you with a problem or to fix something. Customer service is the most important part of doing business with any company, and that goes for cargo vans as well as any other type of freight shipping. If you need help with any aspect of the shipping process, be sure to ask about available customer service representatives. Every company wants to be on top of every situation, and they want to help you through every step of the process, from the time you call them to the time they respond to your concerns.
Is it a good price? This is definitely one question you should never have to ask yourself, because the price should be equated to how good the service was. I have heard of some companies offering very cheap rates on shipping, but when it comes to actually fulfilling the task of shipping your shipment, they charge way too much. I definitely recommend finding the cheapest rate for your shipment and always keeping in mind that customer service was an important factor in deciding where you ordered your shipment from.